How n99com Handles Your Personal Data
At n99com, your personal data is handled with clear purpose and defined limits. This policy explains what we collect when you open an account, how we use that...
What Our Privacy Policy Covers and Why
We collect the information you submit when you open an account — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, SadaPay, or Raast. This data is used only to operate your account, process transactions, and meet the compliance requirements of the regions where we are active. We do not sell your personal data to third
parties. We retain your records for as long as your account remains active and for the period required by applicable law in supported regions. You may request a copy of your data or ask us to correct inaccurate records by contacting our support team directly.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why You Can Rely on This Privacy Policy
We have structured our privacy practices around clarity, accountability, and the rights of people in Pakistan and other supported regions. Every signal below reflects a concrete practice inside our platform, not a...
Defined Data Retention
We keep your records only as long as your account is active or as required by law. When neither applies, data is deleted on a scheduled cycle rather than held indefinitely.
Encrypted Storage
Account data, including payment method identifiers for JazzCash and Easypaisa transactions, is stored using encryption at rest and in transit across our infrastructure.
No Third-Party Data Sales
We do not sell, rent, or trade your personal data. Sharing occurs only with payment processors like SadaPay or Raast and with compliance bodies where local law requires it.
Documented Access Rights
You hold the right to access, correct, and in applicable regions request deletion of your personal data. We have a clear internal process for handling each type of request.
Policy Version Control
This policy carries a revision date. When material changes are made, we notify active account holders by email before the updated terms take effect on the platform.
Pakistan-Specific Provisions
Certain clauses in this policy apply specifically to accounts registered in Pakistan, reflecting the local regulatory environment and the payment rails our Pakistani account holders use.
How This Policy Aligns With Our Other Terms
Our privacy policy sits alongside several related documents that together govern your account. Each document has a distinct scope; this section shows how they connect so you know...
| Terms and Conditions | Covers the contractual rules of your account. Privacy policy covers data only — the two documents are separate but cross-referenced. |
|---|---|
| Cookie Policy | Explains the cookies and tracking technologies we use on the site. Personal data collected via cookies is subject to this privacy policy. |
| Account Security Policy | Sets out how we protect your login credentials and how you can enable two-factor authentication. Data collected for security falls under this privacy policy. |
| Payment Processing Terms | Details how JazzCash, Easypaisa, SadaPay, and Raast transactions are handled. Financial data referenced there is governed by the retention rules in this policy. |
| Promotional Terms | Describes eligibility and mechanics for active promotions. Any personal data used to verify eligibility is processed under this privacy policy. |
| Dispute Resolution Policy | Explains how account disputes are handled. Records used during a dispute are retained as described in the data retention section of this privacy policy. |
| Acceptable Use Policy | Sets behavioural rules for account holders. Investigations under that policy may involve access to account data in line with the lawful basis described here. |
How Privacy Shapes Your Account Experience
Privacy protection is not just a legal document — it is built into how your account operates day to day. The points below describe the concrete...
Consent at Registration
When you open your account, we present the key data collection points clearly before you proceed. You know what is collected and why before you submit your details.
Data Download Request
From your account settings, you can request a full export of the personal data we hold on you. We process these requests within the timeframe required by applicable regional law.
Communication Preferences
You control which types of account-related communications we send you. Marketing messages can be switched off from your preferences page without affecting account functionality.
Session Transparency
Your account activity log shows recent login times and device types. If you see a session you do not recognise, our support team can help you secure your account immediately.
Profile Correction Tools
Incorrect details on your account — name, contact number, email — can be updated through the settings page or by contacting support with the required verification documents.
Policy Change Alerts
When this privacy policy is updated in a way that affects your rights, we send a notification to your registered email before the changes come into effect on your account.